Privacy Policy

Pawtastic Mobile Pet Spa ("we," "us," "our") respects your privacy. This page explains what information we collect through this website, how we use it, and who we share it with.

Information We Collect

We collect information you provide directly to us, and a small amount of information automatically as you use this site:

• Contact form: when you submit the form on our Contact page, we collect your name, phone number, optional zip code, and message.
• Live chat: if you use the chat bubble on this site, your messages and any contact details you share in that conversation are collected by our chat provider.
• Online booking: if you book an appointment, you're taken to our booking partner's own site, which collects your name, contact info, and appointment details directly — see "Third-Party Services" below.
• Site analytics: we use analytics software to understand general traffic patterns (pages visited, general location, device type) — this does not identify you personally.

How We Use Your Information

We use the information we collect to respond to appointment requests and questions, confirm bookings, and improve this website. We do not sell your information to anyone.

Third-Party Services

This site uses the following third-party services, each with their own privacy practices:

• Web3Forms — processes and delivers contact form submissions to us by email.
• Tawk.to — powers our live chat widget.
• MoeGo — powers our online booking calendar; booking information is collected and stored by MoeGo directly.
• Google Analytics — provides anonymized website traffic statistics.

We encourage you to review each provider's own privacy policy for details on how they handle your information.

How We Protect Your Information

We take reasonable steps to protect the information you share with us and only use it for the purposes described above.

Your Choices

You can decline to submit the contact form, skip the live chat, and use ad-blocking or cookie-blocking browser settings to limit analytics tracking. If you'd like us to delete information you've previously sent us, contact us using the information below.

Children's Privacy

This website is not directed at children, and we do not knowingly collect information from children under 13.

Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects the most recent update.

Contact Us

Questions about this policy? Reach out at (479) 349-3397 or through our Contact page.